Last updated: May 29, 2025
These Terms and Conditions (“Agreement”) govern the provision of fiduciary and foreign exchange services (“Services”) by Maxon Exchange LTD (“Maxon Exchange,” “we,” “us,” or “our”) to you, the client (“Client”). By engaging our Services, you acknowledge and agree to all terms herein and confirm that you have executed a valid Power of Attorney in favor of Maxon Exchange authorizing us to act on your behalf in accordance with this Agreement.
2.1 Services Provided. We offer cross-border fiat currency exchanges and payment services between South America, the United States, and Canada. Specific services include:
2.2 Exclusions. We do not provide custody, deposit, or insurance services. All funds are held at regulated banking partners.
3.1 Grant of Authority. By signing the Power of Attorney, the Client authorizes Maxon Exchange to:
3.2 Client Representations. The Client represents and warrants that the Power of Attorney is valid, in full force and effect, and grants all rights necessary for Maxon Exchange to provide the Services.
4.1 KYC/AML Compliance. The Client must provide all documents and information requested by Maxon Exchange to satisfy Canadian KYC, AML, and CTF regulations before any Services are provided.
4.2 Funding. Funds must be cleared in the Client Account in time to settle Transactions. Maxon Exchange may refuse or cancel any Transaction where funds are insufficient.
4.3 Accuracy of Instructions. The Client is solely responsible for ensuring the accuracy of all transaction instructions, including beneficiary details and currency amounts.
5.1 Fees. All fees, commissions, and FX spreads will be disclosed to the Client in writing prior to execution. Fees are exclusive of any taxes, duties, or third‑party charges.
5.2 Settlement. Fees are deducted from the Client Account at the time of settlement unless otherwise agreed.
6.1 FINTRAC Registration. Maxon Exchange is registered with FINTRAC as an MSB (Registration No. C100000395) and adheres to all applicable Canadian AML/CTF laws.
6.2 Reporting. We will file all required reports, including Large Cash Transaction Reports and Suspicious Transaction Reports, with FINTRAC.
7.1 Data Protection. We collect, use, and protect personal data in accordance with PIPEDA. Our full Privacy Policy is available upon request.
7.2 Confidential Information. Both parties agree not to disclose confidential information received under this Agreement, except as required by law or with the other party’s consent.
8.1 Limitation of Liability. To the maximum extent permitted by law, Maxon Exchange’s total liability for any claim arising under this Agreement shall not exceed the aggregate fees paid by the Client in the twelve months preceding the claim.
8.2 Indemnification. The Client agrees to indemnify and hold harmless Maxon Exchange and its affiliates, officers, and employees from any losses, damages, or liabilities arising from the Client’s breach of this Agreement or negligent instructions.
9.1 Termination for Convenience. Either party may terminate this Agreement upon 30 days’ written notice.
9.2 Immediate Termination. We may terminate immediately if the Client breaches any material term, including failure to fund or comply with KYC/AML requirements.
This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada. The courts of Toronto, Ontario, shall have exclusive jurisdiction over any disputes.
We may amend these Terms and Conditions at any time by providing 30 days’ notice to the Client. Continued use of Services after the effective date of amendments constitutes acceptance.
Maxon Exchange LTD
Email: compliance@maxonexchange.com
By engaging our Services and executing the Power of Attorney, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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